FAQ

Q : Could you print our logos on the tent?

A : Yes, customized logos can be printed on the tent fabric based on your specifications.

Q : Can your tent be installed multiple times?

A : Our tents are designed for easy assembly and dismantling, allowing for repeated use with a compact transportation size. The aluminum framework has a lifespan of 15–20 years, while the PVC fabrics last between 5–8 years, depending on the conditions of use.

Q : Is your tent sturdy and stable? What is its wind resistance?

A : Yes, the main framework, including the upright supports and roof beams, is made from high-impact extruded anodized aluminum (6061/T6), ensuring the tent structure is safe and strong. It can withstand wind speeds of up to 100 km/h.

Q : What is the duration of the warranty?

A : We offer a one-year warranty. During this period, we will repair or replace any damaged parts caused by quality issues.

Q : Is this the factory price?

A : Yes, we guarantee that all prices are factory-direct.

Q : What is the estimated delivery time?

A : The delivery time is 15–20 days after receiving the deposit.

Q : What are the payment terms?

A : Typically, the payment terms are 30% via TT before production and 70% via TT before loading.